With so many different lifestyles and schedules between our patients, it’s easy to forget the things that have changed since the last time you’ve been to our office; address, phone numbers, new employer or insurance, different credit card for billing, etc. These changes may seem insignificant at first, but having current records are crucial in ensuring properly directed communications, and a smooth billing process.

It is our goal to make your dental experience easier and hassle free, which is why we have created several tools for our patients to inform us of any changes right away, and from the comfort of their home. Some of these methods are:

• Through our Patient Portal (request your login info)
• Contact us through our website
• Via phone; 403-271-6300
• Via e-mail; info@deervalleydentalcare.com

 

Or if you prefer to provide your information in person please be sure to arrive ten minutes before your appointment to allow us enough time to update your file. We do also offer conveniences for our new patients as well, which allows them to save time by filling out their personal profile, insurance information, and medical history online.

Another popular service our patients enjoy is direct billing with most insurance policies. To do this we need certain information such as:

• Insurance company’s name
• Policy and Certificate (or ID) numbers
• Policy holder’s name, birthday and address
• A credit card for remaining balances (only used after insurance has paid their portion)

As always, you can contact our office with any questions regarding appointments, finances, accounts, or your dental health!

We look forward to seeing you soon!

 

Jen J